Privacy Policy

This Privacy Policy describes how www.battiloshop.com collects, uses, and discloses your personal information when you visit or make a purchase from the Site. This Privacy Policy aims to protect and respect your privacy and applies to all activities on the Site, including browsing and purchasing.

Information We Collect

Personal Information

When you visit the Site, we collect certain information about your device and your interaction with the Site, as well as information necessary to process your purchases. This includes:

Device Information:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • What sites or products you view
  • Search terms
  • How you interact with the Site

Order Information:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

Customer Support Information:

  • Any information you provide when you contact us for customer support

How We Collect Information

Device Information: Collected automatically using the following technologies:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier
  • Log Files: Track actions occurring on the Site, collecting data including IP address, browser type, ISP, referring/exit pages, and date/time stamps
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site

Order Information: Collected directly from you when you place an order.

Customer Support Information: Collected directly from you when you contact us for support.

How We Use Your Personal Information

We use the information we collect for various purposes, including:

  • Order Processing: To fulfill orders, process payments, arrange for shipping, and provide order confirmations and invoices
  • Communication: To communicate with you, provide customer support, and send marketing communications in line with your preferences
  • Site Optimization: To screen for potential risk and fraud, and to improve and optimize our Site by generating analytics about how customers interact with the Site and assess the success of our marketing campaigns
  • Personalization: To provide you with information or advertising related to our products or services based on your preferences

Data Storage and Protection

Storage: Your personal information is stored securely on our servers located in United States. We implement a variety of security measures to ensure the safety of your personal information, including encryption, firewalls, and secure access controls.

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information as described above. For example:

  • Service Providers: We use Shopify to power our online store. Read more about how Shopify uses your personal information here: Shopify Privacy Policy
  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights

Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

Opt-Out Links:

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us using the contact information below.

Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our Site or via email.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at battilohome@sky-run.com or by mail using the details provided below:

Battilo Inc.
3860 Blackhawk Rd,
Danville, CA 94506,
USA

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Third-Party Links

Our Site may contain links to other websites. Please note that these third-party sites have their own privacy policies and we do not accept any responsibility or liability for their policies.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control and manage cookies through your browser settings. For more information, visit All About Cookies.

Data Breach Response

In the event of a data breach, we will notify you and the relevant data protection authorities within 72 hours of becoming aware of the breach.

User Consent

By using our services, you consent to the terms outlined in this Privacy Policy. You can withdraw your consent at any time by contacting us using the information provided above.

  • QUALITY

    Designed to delight and
    crafted to last.

  • SERVICE

    We're here to help, from
    inspiration to installation.

  • SUSTAINABILITY

    Responsibly made
    and ethically sourced.